Thank you for shopping at woglobal.
If for any reason You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. The following terms apply to any products purchased from Us.
1. Interpretation and Definitions
Definitions
- Company: JBCLOUD LLC, 600N Board Street, ST5, Middletown, DE 19709
- Goods: Items offered for sale on the Service.
- Orders: A request by You to purchase Goods from Us.
- Service: The Website.
- Website: https://woglobal.net/
- You: The individual or entity accessing or using the Service.
2. Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason.
The deadline for cancellation is 7 days from the date You received the Goods.
To exercise Your cancellation right, inform Us by:
- Email: sales@woglobal.net
- Phone / WhatsApp: +1 336 446 9023
We will reimburse You within 14 days of receiving the returned Goods using the same payment method used for the Order.
3. Conditions for Returns
To be eligible for a return:
- The Goods must have been purchased within the last 7 days.
- Personalized or custom-made items cannot be returned.
- Items unsuitable for return due to hygiene or health reasons cannot be returned once unsealed.
- Sale items are non-refundable (unless required by law).
We reserve the right to refuse returns that do not meet these conditions.
4. Returning Goods
You are responsible for return shipping costs and risks. Please send returns to:
600N Board Street, ST5, Middletown, DE 19709
We recommend using insured and trackable shipping. Refunds cannot be issued without proof of returned delivery.
5. Gifts
If the Goods were marked as a gift, You will receive a gift credit once the returned item is received. Otherwise, refunds will be issued to the original purchaser.
6. Contact Us
Email: support@woglobal.net
Phone / WhatsApp: +447476691566
